Frequently Asked Questions

Find answers to common questions about our products and services

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If your QR code is static, it cannot be changed once printed. Dynamic QR codes can be updated remotely, but this requires a system to manage the links.

You can upload your design files directly on our website during the ordering process. We accept PNG, JPEG, and SVG files. For best results, use high-resolution images (300 DPI or higher).

We use high-quality direct-to-garment (DTG) printing, which produces vibrant colors and lasts through many washes when cared for properly.

Orders typically take 5–10 business days to produce and ship, depending on your location.

We test all QR codes before printing to ensure they scan correctly

Yes, we ship worldwide. Shipping costs and times vary by destination and will be calculated at checkout.

Custom items are made to order, we do not accept returns unless the product is defective or damaged during shipping.

Usually designing isn't required from your part for QR clothing, but if you require special type of design for you QR clothing, free free to contact us. We are happy to assist or provide guidance to make sure your custom print looks great.

Yes! We can handle bulk orders for teams, events, or special occasions. Contact us to discuss your needs, pricing, and timelines for group orders.

To keep your print vibrant and lasting, wash the clothing inside out in cold water, avoid bleach, and tumble dry on low or hang dry. Iron inside out if needed, but avoid ironing directly on the print.

We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. We also support PayPal, Apple Pay, Google Pay, and other secure payment options at checkout.

Your card will be charged immediately once your order is successfully placed. You’ll receive an email confirmation with your order details right away.

Yes. Our store uses SSL encryption and trusted payment gateways to ensure that all transactions are 100% secure. We never store your full credit card details.

Yes. you can pay with whatever currency you desire, it will be converted to USD towards the end through our side.

If your payment is declined, first double-check your card details and available funds. If the issue continues, try another payment method or contact your bank for assistance. You can also reach out to our support team and we’ll be happy to help.

Once your order ships, you’ll receive a confirmation email with a tracking number. You can use that link anytime to see your package’s status.

If your order hasn’t arrived within the estimated timeframe, please contact our support team. We’ll work with the shipping carrier to locate your package or arrange a replacement if needed.

Since all of our items are made-to-order and personalized, we cannot accept returns for a change of mind. Please double-check your order details before completing your purchase.

Unfortunately, exchanges aren’t available for custom-made products, as each item is produced specifically for your order.

We provide detailed sizing guides and product previews to help ensure your order is exactly what you want. Please review them carefully before purchasing.

Exceptions are very rare and typically only for manufacturing errors. Each case is reviewed individually, so reach out to our support team if you believe an exception may apply.

No, you can checkout as a guest. Creating an account is optional but allows you to easily track orders, view previous purchases, and save items in your cart.

Just your email address! No password is required—simply enter your email to access your account and saved orders.

Yes! Your account lets you quickly see all your past purchases so you can reorder or check details anytime.

Absolutely! You can add products to your saved cart so they’re ready whenever you’re ready to checkout.

Just contact our support team, and we’ll help you recover your account and view your saved carts or past orders.

You can reach our support team via email or the contact form on our website. We aim to respond as quickly as possible.

Our support team is available at all times!

We typically respond within 12–48 hours. If your issue is urgent, be sure to mention it in your message.

Yes! We can help with order tracking, questions about your order status, or issues with damaged/defective items. Please note that changes to custom orders may not be possible once production has started.

Absolutely! If you’re having trouble logging in, accessing saved carts, or viewing your orders, contact us and we’ll help get it sorted quickly.

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